Christian has worked in the industry since 2010 when he founded tenant referencing company Van Mildert. The business grew to working for about 1,000 or so letting agents, carrying out over 200k references a year. Rightmove acquired the business, now known as Rightmove Landlord and Tenant Services (RLTS) in 2019. Since then, Christian has worked for Rightmove as Head of Lettings Proposition and continues to be on the board of RLTS.

Timothy joined Propertymark in July 2015 and leads on the organisation’s policy and campaigns activity across Westminster, the devolved parliaments, and local authorities. He authored Propertymark’s The Future of Renting position paper and wrote Propertymark’s best practice guidance to help agents operate during the pandemic. Timothy also created the policy proposals for the Leasehold: A Life Sentence research report.

Before Propertymark, Timothy worked as a political advisor in Westminster for a former Business Minister and Government Whip and spent a period of time as a Caseworker and Researcher for Members of the European Parliament.

Megan Eighteen is a seasoned property professional with over 15 years of industry experience. Renowned as a recognisable authority within the property industry, she is equally accessible to the public, engaging on TikTok to address key issues and anxieties surrounding the letting process from a tenant's perspective. With her wealth of knowledge and friendly demeanour, Megan is dedicated to delivering exceptional service and results for her clients and to supporting the learning journeys of Propertymark members.

Toby Harris is an Account Director at Gallagher Insurance, based in the Affinities Team, SME and Partnerships Division and has been with the company since May 2024.

However, before joining Gallagher, Toby has over 10 years’ experience working within the insurance industry with other specialist insurance firms, specialising in tailoring and developing a wide range of insurance products and solutions for membership organisations and SME businesses to suit their individual needs and demands.

Alex heads up the Disputes and Litigation team at Bright Solicitors. He has experience in a wide range of litigation matters and predominately advises clients on contentious property matters such as commercial and residential landlords and tenants in connection with possession claims, dilapidations, and forfeiture. Alex also advises on matters arising from disputed rights of way, boundary issues together with general commercial property matters.

James joined the Trading Standards profession in 1989 and spent many years as an operational Trading Standards Officer working with local, regional and national enforcement agencies. He now leads the National Trading Standards Estate & Letting Agency Team, overseeing the regulation of estate agency work in the UK and the private rented sector in England. James has spoken at many property industry events and conferences over the last 10 years and has been involved in several collaborative projects to improve standards in the property sector. He is a Fellow of the Chartered Trading Standards Institute and a qualified coach and mentor.

After working in Commercial Agency and Plant & Machinery Auctioneering in Nottingham for 2 years after leaving university, I have worked in the family business since 1990 as a specialist in Inventory Valuations to the Licensed and Leisure Trade and I have been a member of the Association of Valuers of Licensed Property since 1997.

I had been aware of Propertymark for some time and decided to join in early 2023 as I was attracted to the mission, vision and strategy to promote high professional standards through regulation, accredited and recognised qualifications, an industry-leading training programme and mandatory Continued Professional Development.

Clare is an award-winning training consultant, specialising in customer experience and sales. Her career in the property industry began over 30 years ago as a part-time weekend receptionist, before moving into new-build sales, holiday cottages, panel management and B2B sales.

Clare loves to help businesses to generate more revenue by improving customer care, sales progression and providing value-added related services. Her clients include some of the largest estate agents and law firms in the country, and she is a regular speaker at Propertymark conferences and events.