Overview

20 Mar 2025 Sandy Park 8.30 – 16.30 Regional Conference

FREE for members

* In response to demand we doubled the size of our conference programme and continue to offer members a free place at an annual National or Regional Conference (exluding #PMOne). Members can also attend a second conference in the same year for the non-member rate of £100 +VAT.

Ticket prices

Members: FREE *
Non-members: £100 (+VAT)

View venue information

Headline sponsor
Rightmove logo no tagline

Every year, over 80% of all time spent on property portals in the UK is spent on Rightmove. We want to put the power of our audience and tools behind agents. That way, you can get on with what you do best – making moves happen. We’re also passionate about supporting the industry and making your life easier. That's why we’ve created comprehensive and accredited training for estate and lettings agents. In 2022, we supported over 30,000 agents by delivering over 15,198 hours of CDP. 

Speakers

Timothy Bannister

Director of Property Science Innovation, Rightmove

Tim is the Director of Property Science Innovation at Rightmove combining data, technology and analytics to develop unique insight and drive property decision making. He is a regular guest on many national news outlets such as the BBC, ITV, Sky News and Bloomberg, discussing the latest data and key factors impacting the property market. Tim previously ran Rightmove’s Lettings and Overseas businesses, and before joining Rightmove in 2010, Tim worked in investment banking and strategy consulting. Tim holds an MBA from the Wharton School, The University of Pennsylvania, USA.

Sessions

Rightmove data and insights in your local area Thursday @ 9:30 AM

Stuart Collar-Brown

Advisory Panel Member, NAVA Propertymark

Stuart began his career as an estate agent in Bath in 2003 and made the switch to land and property auctions in 2008. Due to his experience within different auction houses throughout his career, he has developed a deep understanding of the auction market and understands the strengths and weaknesses of each discipline whether it be ballroom auctions, traditional or conditional online auctions.

Having worked for and with some of the best auctioneers in the UK, he launched his own traditional online auction house My Auction in 2019. My Auction aims to create a fairer market place for buyers and sellers with the ultimate goal of changing the general perception of auctions within the UK property market.

Sessions

Presidents’ update Thursday @ 11:50 AM

Nathan Emerson

CEO, Propertymark

Nathan has over 27 years’ experience in the UK property market in a high performance environment and is versatile across residential sales and lettings. Originating from a full multi-discipline agency background, he has a mind for system implementation and delivering front-end results.

Sessions

Conquering agency obstacles Thursday @ 1:30 PM

Alex Jeffery

Partner, Bright Solicitors

Alex heads up the Disputes and Litigation team at Bright Solicitors. He has experience in a wide range of litigation matters and predominately advises clients on contentious property matters such as commercial and residential landlords and tenants in connection with possession claims, dilapidations, and forfeiture. Alex also advises on matters arising from disputed rights of way, boundary issues together with general commercial property matters.

Sessions

Lettings: what to expect in 2025 Thursday @ 11:20 AM

Jason Lee

Head of Commercial, Propertymark

Jason is a vastly experienced sales and auction expert with a demonstrated history of building and growing companies. He worked in agency as both agent and supplier for over 25 years and is passionate about delivering excellent customer service and results. Jason takes pride in development, training and nurturing of all the team and watching them flourish. Multi-award winning in both agency and suppliers’ category from EA Masters, Sunday Times and Negotiator Awards.

Sessions

Exhibitor Spotlight Thursday @ 9:45 AM

Toby Leek

President, NAEA Propertymark

Toby’s career began over twenty years ago, where his passion for property and commitment to excellence ignited a career spanning across London and Surrey. Toby has consistently demonstrated an innate understanding of market trends, client needs, marketing and negotiation strategies, earning him a reputation as a trusted advisor and creating a loyal client base. He is soon to embark on his Presidential year with a passion in raising standards and supporting members throughout the industry.

Sessions

Presidents’ update Thursday @ 11:50 AM

James Munro

Head of the National Trading Standards Estate and Letting Agency Team (NTSELAT)

James joined the Trading Standards profession in 1989 and spent many years as an operational Trading Standards Officer working with local, regional and national enforcement agencies. He now leads the National Trading Standards Estate & Letting Agency Team, overseeing the regulation of estate agency work in the UK and the private rented sector in England. James has spoken at many property industry events and conferences over the last 10 years and has been involved in several collaborative projects to improve standards in the property sector. He is a Fellow of the Chartered Trading Standards Institute and a qualified coach and mentor.

Sessions

National Trading Standards Thursday @ 10:05 AM

Angharad Trueman

President, ARLA Propertymark

Group Lettings Director, Andrews Property Group

She has been working in lettings for her entire career and has been an ARLA Propertymark member since 2015. Angharad is a passionate advocate of raising standards for the lettings industry and encouraging young people to consider a career in lettings. She also won rising star at the Negotiator Awards in 2018 and was shortlisted in the top 100 most inspirational women in the West 2019.

Email Angharad

Sessions

Presidents’ update Thursday @ 11:50 AM

Francis West

CEO, Security Everywhere

Originally from South Africa, Francis has spent nearly 30 years in the UK delivering IT and cyber security solutions to businesses. He launched Westtek Solutions with the aim of redefining IT Support to small and medium-sized enterprises (SMEs).

Through hard work and innovation, he has formed strategic partnerships to provide comprehensive support and cutting-edge cyber security solutions through Security Everywhere, a cyber security focussed business aimed at educating and protecting over one million people from cyberattacks by 2023. Francis is a mentor for CompTIA, helping train the technology gurus of the future and believes that it is the increase in cyberawareness that is at the heart of the solution to the threats we all face.

Sessions

Are you cyber secure? Thursday @ 3:15 PM

Clare Yates

CY Training Works

Clare is an award-winning training consultant, specialising in customer experience and sales. Her career in the property industry began over 30 years ago as a part-time weekend receptionist, before moving into new-build sales, holiday cottages, panel management and B2B sales.

Clare loves to help businesses to generate more revenue by improving customer care, sales progression and providing value-added related services. Her clients include some of the largest estate agents and law firms in the country, and she is a regular speaker at Propertymark conferences and events.

Sessions

Do Our Customers Expect Too Much? Thursday @ 2:10 PM

 
featured session
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National Trading Standards

James Munro | NTSELAT

Agents are required to follow the advice and recommendations contained in the Material Information Guidance published in November 2023.

Stay compliant and get your questions answered with a clear and practical view of regulation — direct from the industry regulator.

Look back at past events

View the full programme

Clare Yates—what a great speaker, very engaging and made it light-hearted while gaining valuable tips.

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Penny Preston Lewis Haughton Wills

I think the ''Baddies'' from Trading Standards, The Property Ombudsman and GDPR updates were the most informative speakers, and had a real enjoyable approach, keeping heavy material quite light. Also meeting lots of like-minded letting agents and property professionals was nice!

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Dan Alsop CGT Lettings

All speakers very good and those who had exhibitions up in the 'mingling room'. Propertymark are doing some really good work now and you can see this has been building for a few years, I especially appreciated the comms during the lockdowns and the panic of Covid. The constant communication and info was very good and really helped.

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Phillip Bishop Perry Bishop

Well organised with excellent speakers and presentations. It was good to catch up with people in the industry too.  

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Andy Goundry

It was the first conference I have been too and took so much away from each speaker. Loved it, great meeting such passionate people.

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Becky Dutton

The talks were not too long and there were good amount of breaks throughout the day. All were very interesting and engaging, especially The Trading Standards and TPO talks. It was interesting to understand what they are doing so we can improve our standards.

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Emma Sanderson
Venue

Sandy Park

Sandy Park Way
Exeter
EX2 7NN

View location on Google maps  →

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