Training courses
Our training is designed to support and empower you at any stage of your career, whether you are just starting your journey, an experienced agent looking to enhance your expertise, or a business leader looking to elevate your brand. We cover a comprehensive range of essential property and business topics, equipping you with the skills and knowledge to thrive in a dynamic and evolving industry.
Members, don’t forget—attending a session counts toward your annual Continuing Professional Development (CPD) requirements!
Let's find the perfect course for you
Whether you're unsure about the next step or need advice on the best options, our expert team is here to help. Give us a call on 01926 417 792 or email [email protected], and let’s get started on finding the right course for you.
eLearning courses
Our eLearning courses provide an easier, more convenient way to access training and learn new skills. You will be sent a link to access the video session and have access to it for 12 months.
Some of our eLearning courses have a test element to help maximise your learning and can usually be completed in a hour. Don't forget that and any time spent studying will contribute towards your Continued Professional Development (CPD) requirement if you are a member.
Use our filters to search through our courses
eLearning: Supporting student mental health and wellbeing
Anyone can experience mental health difficulties at any stage of their lives. In the past, mental health has been something that many people don't fee...
eLearning: Personal safety training
Personal safety is a person's right to go about their everyday life free from the threat or fear of psychological, emotional, and physical harm from o...
eLearning: Providing great customer service
In this immersive course you will take on the role of a customer service representative that needs to improve their customer service rating.
eLearning: First aid essentials
In the event that an employee becomes ill or injured at work, knowing what to do can increase the likelihood of a positive outcome.
eLearning: Diversity and inclusion — engaging with others
This course is designed to give you an understanding of issues surrounding diversity, equality and inclusion in the workplace.
eLearning: Legionella awareness
This course will help you understand the severity of the disease and outline your legal responsibilities as an inventory clerk or property agent. It w...
eLearning: Managing stress in your team
This course helps you know how to identify and treat stress, it’s specially designed to help mitigate and control work-related stress risks.
eLearning: Managing your personal stress
This course explores work-related stress, what causes it and the coping strategies you can employ to help manage it.
eLearning: An introduction to anti-money laundering
Raise your awareness of money laundering activities and better equip yourself to minimise the risks by knowing what to look out for.
eLearning: Sexual harassment — A practical overview
This 60 minute course helps employees recognise sexual harassment through a range of scenario-based interactions.
eLearning: Reporting a data breach
The General Data Protection Regulation (GDPR) came into effect in 2018. To comply, you must be able to demonstrate that you are processing personal da...
eLearning: Personal data protection
This course focuses on the General Data Protection Regulations (GDPR) with an emphasis on accountability and ownership when it comes to processing and...
eLearning: Records management
Managing information properly is vitally important for an organisation of any size and keeping solid records can be one of the most important assets o...
eLearning: Lone worker safety
If your work requires you to visit domestic housing, void properties or business units alone, this course provides an outline of health and safety man...