Learn how to be remembered as a great agent with TDS, Inventory Hive & The Depositary!

Discover expert guidance on how to build strong relationships with tenants, as well as how to employ best practices when managing the check-in and check-out processes.

Agent talking to couple in branch

TDS, Inventory Hive & The Depositary will discuss how to prevent disputes by engaging with tenants at check-in, as well as how creating pre-checkout reports benefits tenants and gives them the opportunity to return the property in a good condition. You will also learn common themes of disputes and discover what an adjudicator looks for at check-out.

Kristian will guide you through The Depositary platform, teaching the importance of final offers in avoiding disputes and how to use their reports to understand and address common bottlenecks.

Speakers

Kristjan Byfield

Co-Founder, The Depositary

Kristjan has been a tenant in London since 1998, living at 9 different properties – and counting. After a brief stint as a professional actor, he became an estate & letting agent in 2003. In 2004, together with An Deckers, they decided to launch their own agency – determined to build a service that placed both Landlords and Tenants on equal footing at its core. He is passionate about the amazing hard work that great letting agents across the UK do every day, frustrated by the way they are perceived and referred to in the press and determined to establish their value in the eyes of tenants and landlords alike. He is driven to help develop a rental sector that works for all and is probably best described as the Viking of Proptech.

Mitch Handley

Marketing Manager, Inventory Hive

Mitch is the Marketing Manager at Inventory Hive. A cloud-based property inspection reporting platform.

Martin Wilks

Adjudicator, Tenancy Deposit Scheme

Martin is a highly experienced adjudicator at the Tenancy Deposit Scheme, the longest-serving, only not-for-profit, Government-approved tenancy deposit protection scheme in the UK.