Christian has worked in the industry since 2010 when he founded tenant referencing company Van Mildert. The business grew to working for about 1,000 or so letting agents, carrying out over 200k references a year. Rightmove acquired the business, now known as Rightmove Landlord and Tenant Services (RLTS) in 2019. Since then, Christian has worked for Rightmove as Head of Lettings Proposition and continues to be on the board of RLTS.

Ben Bennett has been with Gallagher for 23 years, working with a host of membership organisations and delivering suitable and attractive insurance solutions to their members.

Timothy joined Propertymark in July 2015 and leads on the organisation’s policy and campaigns activity across Westminster, the devolved parliaments, and local authorities. He authored Propertymark’s The Future of Renting position paper and wrote Propertymark’s best practice guidance to help agents operate during the pandemic. Timothy also created the policy proposals for the Leasehold: A Life Sentence research report.

Before Propertymark, Timothy worked as a political advisor in Westminster for a former Business Minister and Government Whip and spent a period of time as a Caseworker and Researcher for Members of the European Parliament.

Alex heads up the Disputes and Litigation team at Bright Solicitors. He has experience in a wide range of litigation matters and predominately advises clients on contentious property matters such as commercial and residential landlords and tenants in connection with possession claims, dilapidations, and forfeiture. Alex also advises on matters arising from disputed rights of way, boundary issues together with general commercial property matters.

Jason is a vastly experienced sales and auction expert with a demonstrated history of building and growing companies. He worked in agency as both agent and supplier for over 25 years and is passionate about delivering excellent customer service and results. Jason takes pride in development, training and nurturing of all the team and watching them flourish. Multi-award winning in both agency and suppliers’ category from EA Masters, Sunday Times and Negotiator Awards.

Toby’s career began over twenty years ago, where his passion for property and commitment to excellence ignited a career spanning across London and Surrey. Toby has consistently demonstrated an innate understanding of market trends, client needs, marketing and negotiation strategies, earning him a reputation as a trusted advisor and creating a loyal client base. He is soon to embark on his Presidential year with a passion in raising standards and supporting members throughout the industry.

Holly Marshall is a seasoned Learning and Development Professional who's all about nurturing leadership and fostering business growth. With over 25 years of experience under her belt, the past decade has been dedicated to igniting transformations in individuals and organizations alike.

James joined the Trading Standards profession in 1989 and spent many years as an operational Trading Standards Officer working with local, regional and national enforcement agencies. He now leads the National Trading Standards Estate & Letting Agency Team, overseeing the regulation of estate agency work in the UK and the private rented sector in England. James has spoken at many property industry events and conferences over the last 10 years and has been involved in several collaborative projects to improve standards in the property sector. He is a Fellow of the Chartered Trading Standards Institute and a qualified coach and mentor.

Lucy has been an Industry Professional for over 20 years working for both independents, corporates and franchises. Within the last six years she has completed on over 80 Acquisitions nationally, totalling over £60 million. Lucy has been instrumental in the negotiation, project management and integration of businesses and has founded Atomic Consultancy to educate and support both sellers and buyers to navigate the complex process.

Before joining the industry-leading rental payment automation platform, Bernadette gained over twenty years of experience in leadership roles at agencies across the South of the UK. She remains passionate about helping agents get more out of their working lives by utilising the power of PropTech. 

With over 25 years of invaluable experience in the dynamic realm of Estate Agency, I embarked on this journey at Hunters Property Group in 1997, laying the foundation for an enriching career. Most recently, I held the role of Head of Learning and Development at Lomond, cultivating excellence within the industry.

In my quest to empower teams and foster optimal performance, I founded Your-Crowd, a company dedicated to leveraging Insights Discovery. Through this venture, my focus is on guiding teams to unlock their full potential and be the best versions of themselves. This commitment extends to my continued involvement in Estate Agency Training for Sales and Lettings, ensuring that industry professionals are equipped with the latest insights and skills.

As a qualified Insights Practitioner, I bring a unique blend of extensive real-world experience and a passion for unlocking the collective potential of teams, helping to shape the future of our vibrant industry.

Group Lettings Director, Andrews Property Group

She has been working in lettings for her entire career and has been an ARLA Propertymark member since 2015. Angharad is a passionate advocate of raising standards for the lettings industry and encouraging young people to consider a career in lettings. She also won rising star at the Negotiator Awards in 2018 and was shortlisted in the top 100 most inspirational women in the West 2019.

Email Angharad