Level 3 (SCQF Level 6) Award in Residential Letting and Property Management

This qualification is for letting agents

Letting agents and property managers have to navigate more than 160 separate laws in safely managing tenancies and other types of accommodation contract. It is essential to have a solid grounding in a broad range of legislative content in order to support your clients and to get to grips with the inevitable changes to that legislation. Key areas include tenancy agreements, compliance and practice.

This qualification is suitable for those working or aspiring to work as a letting agent/negotiator, residential property manager or lettings/office administrator.

PLEASE NOTE: This qualification is being replaced by Level 3 (SCQF Level 6) Certificate in Property Agency. Registrations for this qualification will close on 30 September 2024. All learners will have sufficient time to complete their qualification as learners have either three years from the date of registration or until 30 September 2027 when the final examinations will take place.

This qualification is available as a Level 3 qualification in England, Wales and Northern Ireland and Level 6 in Scotland.

Registration fee: £50 | Exam fees: £62.50 per exam
Cost: £300 (registration, four exams and certification)
Learning materials are not included in the total qualification cost. Visit our learning resources page for more info.

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What will be covered?

Unit 1: Health and Safety, Security and General Law

Understand the general concepts of law relevant to a property professional. It deals with the historical development of the law as well as current concepts, relevant statute and common law.

Unit code:
COM1 — Level 2/3 (England, Wales and Northern Ireland)
SCOM1 — Level 5/6 (Scotland)

Learning outcomes

Understand health and safety at work legislation and its relevance in and out of the workplace
Understand the issues around keeping safe when visiting property and maintaining a secure system when dealing with keys
Understand the general legal concepts relating to the provision of property services
Understand the common law duties of agents and agents’ authority
Understand the basic elements of the law of contract
Understand the basic elements of liability outside the law of contract
Understand the basic concepts of land law
Understand the basic concepts of discrimination
Understand the requirements of the data protection legislation
Understand the requirements of the legislation dealing with the handling of money

Unit 2: Legal Aspects of Letting and Management

This covers the law specific to the letting and management of residential property, including law and legislation regarding granting, administration, financial management and termination of the various types of residential tenancies.

Unit code:
RLPM2 — Level 3 (England / Wales)
NILPM2 — Level 3 (Northern Ireland)
SRLPM2 — Level 6 (Scotland)

Learning outcomes

Understand the common elements of agreements to occupy residential properties
Understand the requirements for regaining possession of let property and the protection available to the occupier
Understand the statutory regulations of landlords and agents
Understand the fitness standards for dwellings and the responsibility for repair
Understand the requirements for safety in let property
Understand the legislation relating to Houses in Multiple Occupation (HMOs)
Understand the legal requirements relating to tenancy deposits
Understand consumer and business protection legislation applicable to residential letting
Understand the key requirements of any transactional tax relating to residential property
Understand the main criteria relating to the regulation of insurance based activities

Unit 3: Residential Property Letting Practice

You will learn how you should carry out the letting of a residential property, including one's actions when dealing with landlords & tenants, and the appropriate practices adopted for taking client's instructions, finding tenants and preparing appropriate documentation.

Unit code:
RLPM3 — Level 3 (England / Wales)
NILPM3 — Level 3 (Northern Ireland)
SRLPM3 — Level 6 (Scotland)

Learning outcomes

Understand the main principles of agency terms and agent’s authority
Understand the market appraisal process and the main factors affecting property rental value
Understand the requirements for energy performance certificates for let property
Understand the agent’s responsibilities to the landlord and applicants
Understand the requirements for dealing with offers and the referencing of applicants and guarantors
Understand the process of preparing tenancy documentation
Understand the requirements of the housing benefit system and local housing allowance
Understand the procedures to be followed when handing over a property to a new tenant

Unit 4: Residential Property Management Practice

This unit covers the management aspect of residential property, including dealing with repair & maintenance, appointing contractors related to residential properties, problems associated with managing residential properties and end of tenancy duties.

Unit code:
RLPM4 — Level 3 (England / Wales)
NILPM4 — Level 3 (Northern Ireland)
SRLPM4 — Level 6 (Scotland)

Learning outcomes

Understand client accounting procedures
Understand the issues surrounding the management of repairs and maintenance of let property
Understand the need for statutory consents relating to development
Understand matters relating to breaches of tenancy agreements
Understand the procedures to be followed when tenancy agreements are extended, renewed or terminated
Understand the legal provisions covering issues relating to damages at the end of a tenancy
Understand the legislation relating to environmental matters.
Understand best practice guidelines relating to dispute resolution

Common units
Our common units make it easier for you to achieve associated qualifications in the future by carrying over previously achieved unit results. Learn more...

How long will it take?

We estimate it takes up to 12-18 months, or approximately 120 hours of study, to complete. From your registration date you will have 3 years to complete your qualification. If you fail to pass in this timescale you'll need to re-register.

How will I be assessed?

Each unit is assessed by a 20 question multiple-choice examination which must be answered within 30 minutes and a pass mark of 70% must be achieved.

What will I get?

You will receive a nationally recognised qualification at a level broadly equivalent to an A-Level or Higher level qualification in Scotland.

How to achieve your qualification

Qualification specification

While studying, you should always keep the qualification specification to hand. All exam questions are based on the unit's listed learning outcomes and assessment criteria, which will provide guidance to ensure you gain relevant, current, and valid knowledge during your studies.

Once you register for a qualification, you can download a copy of the qualification specification from your learner portal.

Examinations

Our online remote invigilation platform allows you to take your exams wherever you are in the UK. You just need a stable internet connection and to meet the exam conditions. Learn more...

How much do they cost?

Each exam covers one unit and costs £62.50 which is payable upon booking. Re-sits will be charged at the same rates and these prices apply to all candidates.

For more information about our fees, download the qualification and examination fee list.

Sample questions and interactive demo

INTERACTIVE DEMO
Our interactive demo sample test will help you understand how our platform works before you sit your examinations. This test will also provide examples of the type and level of difficulty of questions you are likely to be faced with during your actual examinations. This demo has questions from Unit 1: Health and Safety, Security and General Law (COM1/SCOM1)

Try the test

Please note: After you click the link above, a screen with a keycode will appear. As this is a sample test, you can press OK to continue or enter any eight characters to proceed with the sample test.

SAMPLE QUESTION DOCUMENTS
These documents help show the type and level of difficulty of questions, similar to those that you will be asked during your examinations:

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Methods of study

Learning packages

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Qualification Learning Packages

Methods of study

Training courses

Our courses cater to everyone, offering specific options to support your studies and other choices for professional development if you're simply looking to enhance your skills.

Propertymark training

Level 3 (SCQF Level 6) award in residential letting and property management

This qualification is for letting agents

What will be covered?

Unit code: COM1 — Level 2/3 (England, Wales and Northern Ireland) SCOM1 — Level 5/6 (Scotland)

Learning outcomes

Unit code: RLPM2 — Level 3 (England / Wales) NILPM2 — Level 3 (Northern Ireland) SRLPM2 — Level 6 (Scotland)

Learning outcomes

Unit code: RLPM3 — Level 3 (England / Wales) NILPM3 — Level 3 (Northern Ireland) SRLPM3 — Level 6 (Scotland)

Learning outcomes

Unit code: RLPM4 — Level 3 (England / Wales) NILPM4 — Level 3 (Northern Ireland) SRLPM4 — Level 6 (Scotland)

Learning outcomes

How long will it take?

How will I be assessed?

What will I get?

How to achieve your qualification

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2

3

4

Qualification specification

Examinations

Become a Propertymark member

Learning packages

Training courses

Unit code:
COM1 — Level 2/3 (England, Wales and Northern Ireland)
SCOM1 — Level 5/6 (Scotland)

Unit code:
RLPM2 — Level 3 (England / Wales)
NILPM2 — Level 3 (Northern Ireland)
SRLPM2 — Level 6 (Scotland)

Unit code:
RLPM3 — Level 3 (England / Wales)
NILPM3 — Level 3 (Northern Ireland)
SRLPM3 — Level 6 (Scotland)

Unit code:
RLPM4 — Level 3 (England / Wales)
NILPM4 — Level 3 (Northern Ireland)
SRLPM4 — Level 6 (Scotland)