Level 3 Award in Residential Tenancy Deposit Protection and Management

This qualification is for letting agents and inventory clerks

Focusing on tenancy deposit protection this qualification comprises of four units giving learners the essential knowledge in understanding tenancy deposits, the role of the agent throughout the process of returning a deposit as well as a focus on the necessary steps and actions should there be any disputes.

This qualification is available as a Level 3 in England and Wales.

Registration fee: £50 | Exam fees: £62.50 per exam
Cost: £300 (registration, four exams and certification)
Learning materials are not included in the total qualification cost. Visit our learning resources page for more info.

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What will be covered?

Unit 1: Health and Safety, Security and General Law

Understand the general concepts of law relevant to a property professional. It deals with the historical development of the law as well as current concepts, relevant statute and common law.

Unit code:
COM1 — Level 2/3 (England, Wales and Northern Ireland)
SCOM1 — Level 5/6 (Scotland)

Learning outcomes

Understand health and safety at work legislation and its relevance in and out of the workplace
Understand the issues around keeping safe when visiting property and maintaining a secure system when dealing with keys
Understand the general legal concepts relating to the provision of property services
Understand the common law duties of agents and agents’ authority
Understand the basic elements of the law of contract
Understand the basic elements of liability outside the law of contract
Understand the basic concepts of land law
Understand the basic concepts of discrimination
Understand the requirements of the data protection legislation
Understand the requirements of the legislation dealing with the handling of money

Unit 2: Legal Aspects of Letting and Management

This covers the law specific to the letting and management of residential property, including law and legislation regarding granting, administration, financial management and termination of the various types of residential tenancies.

Unit code:
RLPM2 — Level 3 (England / Wales)
NILPM2 — Level 3 (Northern Ireland)
SRLPM2 — Level 6 (Scotland)

Learning outcomes

Understand the common elements of agreements to occupy residential properties
Understand the requirements for regaining possession of let property and the protection available to the occupier
Understand the statutory regulations of landlords and agents
Understand the fitness standards for dwellings and the responsibility for repair
Understand the requirements for safety in let property
Understand the legislation relating to Houses in Multiple Occupation (HMOs)
Understand the legal requirements relating to tenancy deposits
Understand consumer and business protection legislation applicable to residential letting
Understand the key requirements of any transactional tax relating to residential property
Understand the main criteria relating to the regulation of insurance based activities

Unit 3: Handling, Protecting and Processing Residential Tenancy Deposits

This unit is about understanding when a tenancy deposit must be protected and the ways in which protection can be provided. The unit also covers the processes that must be followed to enable protection. In addition, the unit looks at the requirements to record information relating to the condition of the property and the money held.

Unit code: RTDPM3

Learning outcomes

Understand the contents and purpose of an agent’s Terms of Business and the obligations of an agent
Understand the general principles behind taking deposits and the types of deposits that may be taken
Understand the different types of protection schemes available
Understand the process of taking deposits and the supporting documentation that should be issued
Understand the procedures that should be followed before a tenant takes possession of a property
Understand the effect that changes to a tenancy can have on holding a deposit

Unit 4: Returning Residential Tenancy Deposits and Dispute Resolution Procedures

This unit is about understanding the process of returning a deposit and when money can be withheld. It looks at the dispute resolution procedures available and the strengths and weaknesses of each. It also covers the preparation of a case, the importance of evidence, the decision and its consequences.

Unit code: RTDPM4

Learning outcomes

Understand the procedures that should be followed when a tenant leaves a property
Understand the importance of assessing property condition at the end of a tenancy
Understand the range of dispute resolution processes available
Understand the process of dispute resolution used by schemes
Understand the processes to be followed once a decision is given

Common units
Our common units make it easier for you to achieve associated qualifications in the future by carrying over previously achieved unit results. Learn more...

How long will it take?

We estimate it takes up to 12-18 months, or approximately 120 hours of study, to complete. From your registration date you will have 3 years to complete your qualification. If you fail to pass in this timescale you'll need to re-register.

How will I be assessed?

Each unit is assessed by a 20 question multiple-choice examination which must be answered within 30 minutes and a pass mark of 70% must be achieved.

What will I get?

You will receive a nationally recognised qualification at a level broadly equivalent to an A-Level.

How to achieve your qualification

Qualification specification

While studying, you should always keep the qualification specification to hand. All exam questions are based on the unit's listed learning outcomes and assessment criteria, which will provide guidance to ensure you gain relevant, current, and valid knowledge during your studies.

Once you register for a qualification, you can download a copy of the qualification specification from your learner portal.

Examinations

Our online remote invigilation platform allows you to take your exams wherever you are in the UK. You just need a stable internet connection and to meet the exam conditions. Learn more...

How much do they cost?

Each exam covers one unit and costs £62.50 which is payable upon booking. Re-sits will be charged at the same rates and these prices apply to all candidates.

For more information about our fees, download the qualification and examination fee list.

Sample questions and interactive demo

INTERACTIVE DEMO
Our interactive demo sample test will help you understand how our platform works before you sit your examinations. This test will also provide examples of the type and level of difficulty of questions you are likely to be faced with during your actual examinations. This demo has questions from Unit 1: Health and Safety, Security and General Law (COM1/SCOM1)

Try the test

Please note: After you click the link above, a screen with a keycode will appear. As this is a sample test, you can press OK to continue or enter any eight characters to proceed with the sample test.

SAMPLE QUESTION DOCUMENTS
These documents help show the type and level of difficulty of questions, similar to those that you will be asked during your examinations:

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Methods of study

Learning packages

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Qualification Learning Packages

Methods of study

Training courses

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Propertymark training

Level 3 award in residential tenancy deposit protection and management

This qualification is for letting agents and inventory clerks

What will be covered?

Unit code: COM1 — Level 2/3 (England, Wales and Northern Ireland) SCOM1 — Level 5/6 (Scotland)

Learning outcomes

Unit code: RLPM2 — Level 3 (England / Wales) NILPM2 — Level 3 (Northern Ireland) SRLPM2 — Level 6 (Scotland)

Learning outcomes

Unit code: RTDPM3

Learning outcomes

Unit code: RTDPM4

Learning outcomes

How long will it take?

How will I be assessed?

What will I get?

How to achieve your qualification

1

2

3

4

Qualification specification

Examinations

Become a Propertymark member

Learning packages

Training courses

Unit code:
COM1 — Level 2/3 (England, Wales and Northern Ireland)
SCOM1 — Level 5/6 (Scotland)

Unit code:
RLPM2 — Level 3 (England / Wales)
NILPM2 — Level 3 (Northern Ireland)
SRLPM2 — Level 6 (Scotland)