Level 3 award in residential tenancy deposit protection and management

Unit code: COM1 | England, Wales and Northern Ireland
Unit code: SCOM1 | Scotland

Understand the general concepts of law relevant to a property professional. It deals with the historical development of the law as well as current concepts, relevant statute and common law.

Learning outcomes:

1. Understand health and safety at work legislation and its relevance in and out of the workplace
2. Understand the issues around keeping safe when visiting property and maintaining a secure system when dealing with keys
3. Understand the general legal concepts relating to the provision of property services
4. Understand the common law duties of agents and agents’ authority
5. Understand the basic elements of the law of contract
6. Understand the basic elements of liability outside the law of contract
7. Understand the basic concepts of land law
8. Understand the basic concepts of discrimination
9. Understand the requirements of the data protection legislation
10. Understand the requirements of the legislation dealing with the handling of money

Unit code: RLPM2 | England/Wales
Unit code: NILPM2 | Northern Ireland
Unit code: SRLPM2 | Scotland

Covers the law specific to the letting and management of residential property, including law and legislation regarding granting, administration, financial management and termination of various residential tenancies.

Learning outcomes:

1. Understand the common elements of agreements to occupy residential properties
2. Understand the requirements for regaining possession of let property and the protection available to the occupier
3. Understand the statutory regulations of landlords and agents
4. Understand the fitness standards for dwellings and the responsibility for repair
5. Understand the requirements for safety in let property
6. Understand the legislation relating to Houses in Multiple Occupation (HMOs)
7. Understand the legal requirements relating to tenancy deposits
8. Understand consumer and business protection legislation applicable to residential letting
9. Understand the key requirements of any transactional tax relating to residential property
10. Understand the main criteria relating to the regulation of insurance based activities

Unit code: RTDPM3

This unit is about understanding when a tenancy deposit must be protected and the ways in which protection can be provided. The unit also covers the processes that must be followed to enable protection. In addition, the unit looks at the requirements to record information relating to the condition of the property and the money held.

Learning outcomes

1. Understand the contents and purpose of an agent’s Terms of Business and the obligations of an agent
2. Understand the general principles behind taking deposits and the types of deposits that may be taken
3. Understand the different types of protection schemes available
4. Understand the process of taking deposits and the supporting documentation that should be issued
5. Understand the procedures that should be followed before a tenant takes possession of a property
6. Understand the effect that changes to a tenancy can have on holding a deposit

Unit code: RTDPM4

This unit is about understanding the process of returning a deposit and when money can be withheld. It looks at the dispute resolution procedures available and the strengths and weaknesses of each. It also covers the preparation of a case, the importance of evidence, the decision and its consequences.

Learning outcomes

1. Understand the procedures that should be followed when a tenant leaves a property
2. Understand the importance of assessing property condition at the end of a tenancy
3. Understand the range of dispute resolution processes available
4. Understand the process of dispute resolution used by schemes
5. Understand the processes to be followed once a decision is given