Consumer protection regulations and how to comply

This course provides practical approaches to manage risk and ensure Consumer Protection Regulations compliance in the sales and letting agency sector. The penalties for non-compliance are significant both via prosecution but also redress scheme awards.

National Trading Standards have introduced new requirements on the provision of material information—are you up-to-date?

Topics

Background to the current legislation
Penalties and risks for non-compliance
Compliance requirements—the essentials
National Trading Standards material information requirements
Referral fee compliance
Practical systems and processes to manage risk and ensure compliance

Virtual classroom

Learning in our virtual classroom provides the perfect balance of convenience and engagement. You can join a focused session led by an expert trainer from wherever you feel most comfortable, eliminating the need for travel.

The format mirrors the quality of face-to-face training while allowing real-time interaction with the trainer and other participants, creating an interactive and dynamic learning experience.

With clear guidelines like muting microphones when not speaking and keeping cameras on, the sessions remain professional, collaborative, and distraction-free.

In-house training

This course is also available as in-house training in your office for groups of five to 20 people. This is an extremely cost-effective way of training larger groups. You just need to provide the coffee and the venue and we'll provide our highly experienced trainers and the course materials.