Fundamentals of property management

This course covers everything you need to excel as a property manager, including key duties.

Rachel will cover legal and safety obligations, industry codes of practice, and navigating complex areas like HMOs, the HHSRS framework, and the Homes Act. You'll also learn practical strategies for handling tenancy issues such as surrender, abandonment, and difficult tenants.

  • Introduction to property management
  • Property manager duties
  • Legal and safety obligations
  • Codes of practice
  • Houses in Multiple Occupation (HMOs)
  • The Housing Health and Safety Rating System (HHSRS)
  • The Homes Act
  • Surrender, Abandonment and dealing with difficult tenants

Our virtual classroom combines convenience and engagement, offering expert-led sessions you can join from anywhere. With real-time interaction and clear guidelines for smooth collaboration, you’ll enjoy a professional and dynamic learning experience without the need to travel. To enable the course to run smoothly, we ask that you mute your microphone unless asking a question and keep your camera on. 

With our face-to-face courses you’ll benefit from the full lesson plan plus an increased level of interaction and group work. This is your chance to participate in group discussions with our expert trainer and other delegates on the course.

Location: Propertymark Westminster, 4th Floor, 5-8 The Sanctuary, London, SW1P 3JS

This course is also available as in-house training in your office for groups of five to 20 people. This is an extremely cost-effective way of training larger groups. You just need to provide the coffee and the venue and we'll provide our highly experienced trainers and the course materials.

Explore your options

To discuss your requirements and to get a quote call the courses team on 01926 417 792 or email [email protected].

Course dates

Start: 11 Feb 2025 - 9:15
End: 11 Feb 2025 - 16:30
Fundamentals of property management - Propertymark Westminster

Member Cost: £189 (+VAT)
Non-Member Cost: £260 (+VAT)

Start: 12 May 2025 - 9:30
End: 12 May 2025 - 15:30
Fundamentals of property management - Virtual Classroom

Member Cost: £150 (+VAT)
Non-Member Cost: £205 (+VAT)

Start: 30 Sep 2025 - 9:30
End: 30 Sep 2025 - 15:30
Fundamentals of property management - Virtual Classroom

Member Cost: £150 (+VAT)
Non-Member Cost: £205 (+VAT)

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Rachel Hanniquet-Booking was really engaging, made me feel very relaxed so I felt confident to ask any questions. I could have stayed for longer, she really kept us all interested, nobody drifting off which so often happens! I will be looking out for more of her courses.

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Nina Cocker

Although the course was designed for letting agents and landlords, as a managing agent company not affiliated to a letting agent or estate agent, we felt the course helped us understand the letting and estate agent side of property management. I gained valuable information and sources during the course.

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Tracey Down

I really enjoyed this course and found the presenter easy to listen to and had a wealth of information to impart.

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Natasha Salaman Symonds & Sampson

Great presentation, lively delivery style kept our attention the entire time. Brilliant overall.

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Carmen Dechrist

Very good course. A lot to take in but very informative and excellent material for a newcomer to the industry.

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Jay Joshi

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