Leadership and Management Standard
This is the perfect course if you're responsible for getting results and building a better business through lead generation, conversion and customer fulfilment.
To complete the full course all three parts should be taken in order.
Related courses and information
Best practice in complaint handling
This course provides you with practical ways to handle complaints, deal with difficult people and improve your customer's experience.
Practical business planning
An on-line course comprising of two 90-minute modules, which look at the practical aspects of putting a business plan together, both for existing and new offices/revenue streams.
Employment and Health & Safety Advisory Service
Principal, Partner or Director (PPD) members can use the Employment Advisory Service to get free quality legal support from WorkNest.