Resolving tenancy deposit disputes

Learn how to handle tenancy deposit disputes with confidence in this in-depth course.

Discover effective strategies for managing disagreements, resolving claims, and ensuring fair outcomes for both tenants and landlords. Perfect for letting agents and property managers looking to navigate deposit challenges and maintain positive relationships.

  • Understanding the legislation
  • The deposit schemes
  • Issues and problems
  • Receipt, protection and Prescribed Information
  • Distribution of the deposit
  • Adjudication vs Court
  • The Adjudication Process
  • Deposit deductions
  • The role of the agent
  • Early Resolution
  • Deposit deductions and the tenancy agreement
  • Inventories, check-outs and evidence
  • Submissions
  • Adjudication examples

Our virtual classroom combines convenience and engagement, offering expert-led sessions you can join from anywhere. With real-time interaction and clear guidelines for smooth collaboration, you’ll enjoy a professional and dynamic learning experience without the need to travel. To enable the course to run smoothly, we ask that you mute your microphone unless asking a question and keep your camera on. 

With our face-to-face courses you’ll benefit from the full lesson plan plus an increased level of interaction and group work. This is your chance to participate in group discussions with our expert trainer and other delegates on the course.

Location: Propertymark Westminster, 4th Floor, 5-8 The Sanctuary, London, SW1P 3JS

This course is also available as in-house training in your office for groups of five to 20 people. This is an extremely cost-effective way of training larger groups. You just need to provide the coffee and the venue and we'll provide our highly experienced trainers and the course materials.

Explore your options

To discuss your requirements and to get a quote call the courses team on 01926 417 792 or email [email protected].

Course dates

Start: 12 Feb 2025 - 9:15
End: 12 Feb 2025 - 16:30
Resolving tenancy deposit disputes - Propertymark Westminster

Member Cost: £189 (+VAT)
Non-Member Cost: £260 (+VAT)

Start: 30 Apr 2025 - 9:30
End: 30 Apr 2025 - 15:30
Resolving tenancy deposit disputes - Virtual Classroom

Member Cost: £150 (+VAT)
Non-Member Cost: £205 (+VAT)

Start: 12 Jun 2025 - 9:15
End: 12 Jun 2025 - 16:30
Resolving tenancy deposit disputes - Propertymark Westminster

Member Cost: £189 (+VAT)
Non-Member Cost: £260 (+VAT)

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