INACTIVE: The art of listening

As property agents, we do a good deal of talking and like the sound of our voices. Listening is a skill we often miss out on. Aidan Reed is a practising estate agent and will show you how listening is vital to understanding your client's needs.

Together you will explore deeper conversations, body language and questioning techniques and examine the visual, auditory and kinaesthetic learning styles. You will then look at how these can improve your conversations with colleagues and customers.

By the end of this course, you'll see how listening more can increase your opportunities to find the sales and instructions you're looking for in this challenging market.

Virtual classroom vs face-to-face

Our virtual classroom combines convenience and engagement, offering expert-led sessions you can join from anywhere. With real-time interaction and clear guidelines for smooth collaboration, you’ll enjoy a professional and dynamic learning experience without the need to travel. To enable the course to run smoothly, we ask that you mute your microphone unless asking a question and keep your camera on.

With our face-to-face courses you’ll benefit from the full lesson plan plus an increased level of interaction and group work. This is your chance to participate in group discussions with our expert trainer and other delegates on the course.

Location: Propertymark Westminster, 4th Floor, 5-8 The Sanctuary, London, SW1P 3JS

In-house training

This course is also available as in-house training in your office for groups of five to 20 people. This is an extremely cost-effective way of training larger groups. You just need to provide the coffee and the venue and we'll provide our highly experienced trainers and the course materials.

To discuss your options and to get a quote call the courses team on 01926 417 780 or email [email protected].

No course dates are currently available, please check back soon or call 01926 417 792 to speak to our team.

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Meet Your Trainer

Aidan has been involved in the property sector for over 38 years. He is a Chartered Surveyor who built his own multi-disciplinary residential practice in sales and both professional and student lettings before selling it in 2017. He now brings his expertise and experience to other firms through his consultancy work and chaired the The Junior Estate Agent Apprenticeship working group and is an independent assessor for Propertymark Qualifications.

Aidan has been a member of NAEA Propertymark since 1989, serving on the Propertymark Board for five years and was elected to The College of Fellows in 2017.

Need Help Choosing the Right Course?

Get in touch with our expert team to find the perfect course for your training needs.

01926 417 792

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