Primary Authority Assured Advice

We have received requested advice in respect the use of stock images or artistic impressions in property advertising and scenarios where it is acceptable to use these types of images.

Would it be a misleading omission to fail to give information about pollution levels or flood risks for a residential property for sale or let?

When accommodation in a house in multiple occupation (HMO) is advertised in anticipation of the necessary planning permission and/or licence being granted before tenants move in, must this fact be disclosed in advertising material?

We have received some advice on what agents should do if they are on a joint agency agreement to sell a property and the other agent secures an offer and updates the property page on their portal account.

We have advice from Warwickshire County Council Trading Standards around whether agents need to disclose whether the previous occupant was murdered, committed suicide or a paedophile.

Read the assured advice provided by Warwickshire County Council Trading Standards Service based on questions around buy-to-let investment opportunities and marketing properties on behalf of developers.

In this issue, Warwick Trading Standards Service answer questions on restrictive covenants, planning applications, Japanese Knotweed, parking at flats and a question whether you should disclosure that previous tenant was electrocuted and died.

When are listed properties exempt from the need for an Energy Performance Certificate (EPC) on marketing for sale or rent?

Warwickshire County Council Trading Standards Service has issued some advice around advertising property prices.

If an EPC expires during an existing tenancy, would it be a misleading omission not to renew the EPC until the tenancy is due for renewal? And is it a misleading action to renew a tenancy if the existing EPC for the property has expired?

Should Agents inform a prospective tenant that there has been a burglary, or multiple burglaries in the property they are applying to let?

Warwickshire Trading Standards Service answer a number of members' questions on topics including subsidence, dropped kerbs, second world war bombs and selling land without planning permission.

Do the new cancellation regulations still apply when a chattels auctioneer collects items from the home of the owner, to sell in a chattels auction at another location?

Our members' have asked Warwickshire County Council Trading Standards Service for advice on a few questions in relation to the safety of products within rented accommodation.

Is it misleading for a letting agent not to display tenant and landlord fees in their offices?

Should an agent disclose that there is a legal limit on the occupancy of a building that is being marketed for rent?

How do the Consumer Protection from Unfair Trading Regulations apply to property viewings conducted via video? Such viewings may be live or pre-recorded, and may be conducted by an agent or by a vendor/landlord.

In this assured advice Warwickshire County Council Trading Standards Service provides guidance for several questions that relate to Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CICAR).

What are the specific safety requirements for selling upholstered furniture at auction?

In this assured advice Warwickshire County Council Trading Standards Service provides guidance around how and where you need display your business name.