Property agency management qualifications

For training providers

As the highest-level qualification we offer, this program provides learners with advanced knowledge comparable to a Higher National Certificate (HNC). By including this qualification in your suite of study programmes, you’ll equip learners with deep industry insights and skills to excel in their property careers.

Qualification

Level 4 Certificate in Property Agency Management

The Level 4 Certificate in Property Agency Management gives training providers a high-level qualification tailored for learners in management, supervisory, or leadership roles across the property sector. Recognised across the UK by regulators and Propertymark's professional bodies, this qualification is suitable for all property disciplines, including residential, commercial, auction sales, and lettings.

By adding this qualification to your suite, you’ll enable your learners to advance their technical skills and knowledge in property agency best practices, enhancing their career prospects and supporting their progression into professional roles with recognised credentials.

Overview

Applies to

Level 4: England, Wales, Northern Ireland and Scotland (comparable to SCQF Level 7).

Approved age range

18+

Qualification time

Guided learning hours: 130 hours
Total qualification time: 250 hours

Grading

Distinction, pass or fail

Assessment

Unit 1 is a short answer essay type exam. Units 2, 3 and 4 consists of 30 questions of different styles (multiple choice, multiple response, drag and drop, matching, and list style).

Qualification structure

Candidates are required to pass the four units listed below. Once all four units have been passed, Propertymark Qualifications will provide certification for the full qualification. Units can be completed in any order.

Unit 1: Compliance and Ethical Practices in Property Agency Management

Unit code: PPAM-U1

This unit is about working within the regulatory environment of the property services industry. Most organisations within property services must operate within specific regulations, codes of practice and demonstrate ethical practices. It examines the implications of carrying out a business which has an impact on people and the planet. It considers how legislation and codes of practice can guide business practice.

Learning outcomes

Understand what is meant by ethics and the relationship between ethics and good practice
Understand the need for financial integrity
Understand the need for confidentiality
Understand the importance of treating individuals and the planet with respect
Understand the application of the relevant consumer and business protection provisions
Understand the importance of industry standards and codes of practice

Unit 2: Business Management within Property Agency

Unit code: PPAM-U2

This unit aims to equip learners with a conceptual understanding of how property agency businesses and people are managed. It will enable learners to apply knowledge and understanding within the workplace.

Learning outcomes

Understand the benefits of effective organisation and planning
Understand the definition and functions of leadership and management
Understand and apply the principles of strategic human resource management in a property agency business
Understand the need for and implementation of risk management within a property agency business

Unit 3: Business Systems in Property Agency

Unit code: PPAM-U3

The aim of the unit is to understand how to implement, manage, and monitor the performance of a property agency business through robust systems and processes for financial and business information.

Learning outcomes

Understand the provisions of the statutory framework for financial accounting
Understand the principles of financial management including budgeting and forecasting
Understand the principles of Information Technology policies and practices
Understand the requirements for and impact of recording and retaining business information

Unit 4: Business Marketing in Property Agency

Unit code: PPAM-U4

This unit develops the knowledge required to effectively and positively market property agency businesses to consumers by understanding and applying a range of marketing tools and strategies to maximise market share and brand recognition.

Learning outcomes

Understand and apply marketing tools and strategies
Understand and apply a range of methods for marketing a property agency business effectively
Understand the value of establishing and maintaining a property agency brand

Progression

Following achievement of this qualification, your learners may wish to progress onto wider management qualifications at Level 5 or above. They can extend their knowledge of the property sector by taking a range of discipline specific qualifications such as those at Level 3 offered by Propertymark Qualifications.

Property agency management qualifications

For training providers

Qualification

Level 4 Certificate in Property Agency Management

Applies to

Approved age range

Qualification time

Grading

Assessment

Unit 1: Compliance and Ethical Practices in Property Agency Management

Unit code: PPAM-U1

Learning outcomes

Unit 2: Business Management within Property Agency

Unit code: PPAM-U2

Learning outcomes

Unit 3: Business Systems in Property Agency

Unit code: PPAM-U3

Learning outcomes

Unit 4: Business Marketing in Property Agency

Unit code: PPAM-U4

Learning outcomes

Become a recognised centre

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