Propertymark enters a new era with launch of Propertymark Protection Company Membership

This decade has presented a near total transformation of the property sector with reduced confidence and supply, economic and interest rate uncertainty, dramatic changes in the conduct of consumers, new expectations among the workforce and the introduction of AI, the consequences of which are still being understood. As the only professional body dedicated to supporting sales, lettings, commercial agents, and auctioneers, Propertymark has reassessed not only the services we offer, but the whole structure of membership.

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As a member-led organisation, driven by sustained input from 80+ member ambassadors, and practitioners working in all property disciplines across every nation and region of the UK, Propertymark has listened to the needs of members. Whether large or small, independent, multi-branch or corporate, members have asked for more - more support, targeted benefits, greater discounts, and new opportunities.

In response, Propertymark is ambitious on behalf of members. Company Membership will offer simple, cost-effective solutions across a host of business services, delivering wrap around support to free up the time of agency directors so they can focus on clients, team development and agency growth.

New Propertymark Protection Company Membership will deliver across a whole range of business areas including, but not limited to, PI and related insurance solutions, bespoke compliance support from our expert auditors, enhanced marketing to highlight the credibility of your agency, quality in-person conference experiences, increased templates, guidance and resources including Terms of Business, strategic and day-to-day HR support with templates and resources, cyber defence and security, enhanced access to helplines with upgrades for 121 legal and tax support, regional market insights to share with your network and e-learning CPD covering all areas of property disciplines.

Talk to us about Company Membership  →

Buying power

A key area of member demand is group purchasing. Many of Propertymark’s members have one or two branches and working together to leverage collective buying power will create a more level playing field with big business, which will have a direct impact on the bottom line of many of our member businesses.

The scale of Propertymark Protection Company Membership is ambitious and Propertymark is now inviting members to shape the fine detail which will be offered at a range of access points.

Targeting help where it matters 

Transaction times, interest rates and fall throughs are among the reasons for reduced supply and reduced consumer confidence. Propertymark is developing an important new member benefit to connect Propertymark members, deliver leads and instructions, provide outstanding service to consumers and ultimately, drive more market activity.

Fully GDPR compliant, Connect is a user friendly referral platform that will be available to members as part of Propertymark Protection Company Membership. Powered by Propertymark and supported by REACH, Connect will deliver referrals from across the UK and beyond. It’s easy to configure and contains real-time market information allowing users to set parameters and adjust their coverage as well as selecting agencies to receive leads based on performance data. The existing profile of businesses in Propertymark membership will deliver exceptional levels of coverage and the platform seeks to be inclusive, not exclusive, integrating with other networks.

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Making annual returns easier and cost-effective

Compliance can be highly challenging, especially where legislation changes, where guidance has gaps, is ambiguous and where areas of law contradict each other. We know that agencies need proactive support and straightforward solutions to stay on top of requirements. Propertymark’s specialist audit team can provide wide-ranging guidance, and through our enhanced compliance model we will even replace the need for an annual accountants report*. 

Company membership will include many more benefits including a suite of CPD and training opportunities along with brand new Propertymark Protected marketing assets, and even more templates, guidance, and resources to take the strain out of everyday customer-facing operations.

*excluding where client funds exceed £1m or the business operates as a Client Account Service provider.

Building on individual membership

Company membership will only be available to qualifying agents who hold individual membership which will remain vital as a sign of professional experience, credibility and qualifications, commitment to a code of practice and ongoing CPD.

After a lot of work behind the scenes, I’m delighted that we can now share these exciting plans. We’ve listened to members and designed our new proposition to meet the needs of both individual agents and their businesses.

We always strive to deliver services at cost, just as in 2023 when all suppliers put prices up due to inflation, Propertymark membership fees were held at the previous year’s prices. As a member-led professional body, members always come first.

Nathan Emerson
Nathan Emerson CEO | Propertymark