Tenant Fees Toolkit
We have created a number of resources to help our members comply with the complex tenant fee ban legislation. The toolkit includes videos, FAQs, a case study, fact sheets and more.
Tenant Fees Act 2019 — A Guide for Landlords
Related resources
Fee templates
The Consumer Rights Act 2015 made it a legal requirement for letting agents in England to display details of all fees and charges on websites and in offices. These templates support members who have Propertymark Client Money Protection (CMP) to comply with the legislation.
How to find a good estate agent
Wonder how to find a good estate agent? In this episode of the Move iQ podcast, Phil Spencer talks to NAEA Propertymark President Liana-Loporto Browne about what to look for – from identifying a good agent through to how to get what you want from them including relevant market information.
HM Land Registry: record LLC growth and fees increase
Working in partnership with local authorities across England and Wales, HM Land Registry is migrating their local land charges data to a central, digital register.
FAQs: Dispute Resolution
Sometimes parties that are involved in conflict need help to arrive at a resolution. Dispute resolution encompasses a range of activities including lettings agents’ early dispute prevention measures, a variety of alternative dispute resolution (ADR) interventions, and legal action through court proceedings.