Top 5 Renters' Rights myths dispelled

The Renters Rights Bill represents a significant overhaul of the way that the private rented sector functions. Following its introduction to parliament on 11 September 2024, myths and misconceptions have begun circulating throughout the property sector and amongst consumers about what the proposed legislation means in practice. With so many seeking clarity, Propertymark is here to provide confidence about what is going to change and what will remain the same.

Question marks on chalkboard

The Bill still has a long way to go before it becomes law, but the UK Government has made it clear that they intend to prioritise getting it through parliament and aim to have it enacted in part as early as next spring.

Myth: landlords cannot stop tenants from keeping pets

Whilst the Bill aims to make it easier for tenants to keep pets, there are several caveats. While tenants will get the right to request a pet, landlords will be able to stipulate that tenants have insurance in place to cover potential damages to their property. The Bill doesn't try to pin down all of the possible reasons a landlord could reasonably refuse permission for a pet, so plenty of discretion remains.  A superior landlord can prohibit pets, in which case the tenant can take the matter to the private rented sector ombudsman to receive a final decision.

Myth: no fault evictions have already been made illegal

The UK Government has been categoric; the Bill will remove Section 21, “no-fault” evictions. The latest comments from Housing Minister Matthew Pennycook, MP, suggest that the ban could be in place by the summer of 2025.

The Bill also outlines a strengthening of Section 8, which will allow landlords to recover a property if they have a legal reason for doing so. Like a Section 21 notice, landlords would need to serve notice to the tenants on the prescribed form with the required notice period. If a tenant doesn’t leave, landlords must go to court and provide evidence.

Femal agent shaking hands with customer
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Understanding the Renters' Rights Bill: what letting agents need to know

Myth: the Bill will stop rent increases

Rent increases often reflect broader economic conditions, such as rising mortgage interest rates and other associated costs. The Renters’ Rights Bill does not remove the possibility of rent increases; it aims to ensure they are fair and justified.

The key takeaway is that landlords can increase rents once per year to match the market rate, and tenants have the right to challenge this rent increase at the First-tier Tribunal, which will determine if this is the correct amount or should be lowered.

Most landlords do not raise rent more than once a year already, so this should not represent a drastic change.  

Myth: letting agents don’t do anything about damp and mould issues

Responsible agents already maintain and inspect homes regularly. Issues of damp and mould are often resolved with appropriate heating and ventilation, and by co-operation between agents, landlords and tenants.  

Through a Decent Homes Standard and Awaab’s Law the Bill will reinforce the existing good practice already in place for the majority of agents and crack down on the small minority of rogue operators.

Man holding a clipboard and inspecting the windows of a property
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Professional inventories set the stage for successful tenancies

Myth: discrimination by letting agents is widespread

Landlords have the final say over who rents their property, and this won’t change if the Bill becomes law. It will, however, make it illegal to base eligibility checks on anything other than affordability.

It’s already the case that no responsible agent should be operating any blanket ban against certain groups. Reputable agents follow inclusive practices and work with their clients to ensure property and tenancy arrangements are suitable for both tenants and landlords.

Resources for agents

Propertymark has produced a range of resources that agents can share with tenants to help them successfully rent a home, including advice on how to begin and end a tenancy, understanding their rights and responsibilities, and tips on letting with pets.