The UK Government’s Making Tax Digital (MTD) initiative is transforming how taxes are reported and managed, with significant implications for property agents. Self-employed individuals and landlords earning over £50,000 per year must comply with MTD for Income Tax Self-Assessment (ITSA) from 2026, and those earning over £30,000 from April 2027. In her Spring Statement on 26 March 2025, Chancellor Rachel Reeves, MP, announced that the threshold will decrease to £20,000 in 2028.

Chancellor Rachel Reeves has delivered her Spring Statement, outlining the UK Government’s plans for housing, planning, and welfare benefits as part of its broader economic strategy. The Statement was framed as a continuation of the government's existing strategy rather than a full Budget, with no major tax changes and only a limited number of new policies aimed at correcting a gap in public finances.

Compliance in the UK lettings sector is often treated as a box-ticking exercise. Gas Safety Certificates, EPCs, and Deposit Protection Schemes are the well-known essentials that every agent expects to manage, but the real risks don’t always come with a checklist. Oversights can lead to crippling fines, legal battles, and reputational damage, with the biggest threats often lurking in grey areas of legislation, quiet regulatory changes, and obligations that only become clear when something goes wrong.

The Department for Communities (DfC) wants to boost homeownership and support 4,000 households purchasing homes over the next four years. The latest funding will also enable 1,200 new builds to expand the much-needed housing options for first-time buyers.

With the Renters’ Rights Bill on the horizon, the private rented sector (PRS) is set for significant change. As part of this, the bill will be introducing an Ombudsman which will hold landlords and letting agents to higher standards of accountability, ensuring tenants have a clear route to escalate disputes. Proactive landlords and agents can take steps now to prevent issues from reaching this stage, saving time, stress, and reputational damage in the process.

The Northern Ireland Executive has published a draft Fuel Poverty Strategy with proposals for improving energy efficiency in homes, protecting consumers, and fostering collaboration across sectors. Propertymark supports the key principles but has highlighted critical areas that need further consideration, including achievable timescales, sensible exemptions, and cost caps that reflect property values.

As widely expected, there was an uplift in activity in the sales market due mainly to the Stamp Duty thresholds changing in April, which will see many homeowners pay more property tax in England and Northern Ireland.

Fraudsters exploited the vulnerabilities in the property transaction system by stealing a homeowner’s identity and using a fake driving license to set up a bank account in his name to facilitate a sale in 2021. After four years, on 11 March 2025, a County Court finally granted the owner full possession of his home.

The Universal Credit Fair Repayment Rate will drop from 25% to 15%, reducing the amount available to service an individual’s monthly debts, including housing payments. Furthermore, the Department for Work and Pensions (DWP) is set to overhaul the system of the automatic deduction of arrears and ongoing rent payments directly from tenants' Universal Credit or other benefits, following a court ruling which deemed the practice unlawful.

Client accounting goes beyond bookkeeping—it's key to an agent’s reputation. An agent’s brand can take years to build but can be undone in days when something goes wrong. A strong reputation drives referrals and precedes first contact with new clients, landlords, suppliers and prospective staff. A strong local brand helps the agency grows faster and gain more value, so protecting and nurturing it has to be a top priority for any manager or owner.

Harmless plants, including Bindweed and dogwood, are frequently mistaken as Japanese knotweed, leading to unnecessary alarm and potential complications during property transactions, and further education is needed to help with identification.

Recent data from the National Fraud Intelligence Bureau (NFIB) reveals that individuals aged between 18 and 39 account for nearly 75% of reported rental fraud cases, resulting in losses nearing £9 million across approximately 5,000 incidents last year. Property professionals must be vigilant and proactive in combating rental fraud to protect consumers and themselves.

Maintaining outdoor spaces is a priority for many landlords and tenants, as well-kept gardens enhance a property’s appeal and provide a pleasant environment. But disagreements over upkeep can lead to disputes. Being aware of the most common garden maintenance issues, and their impact on tenancy agreements, can help agents act to minimise disputes.

Letting agency businesses across the UK need to work to a new framework from 14 May 2025 under the Sanctions and Anti-Money Laundering Act 2018, and it is vital that every agent understands the rules and adjusts working practices and systems accordingly. Through our vast network of members, some confusion has been highlighted around the rules, and we have produced resources to navigate the requirements.

A programme of grants covering up to 100% of the costs for a Propertymark Qualifications Level 3 (SCQF Level 6) Certificate in Property Agency has been a huge success, with the ‘Class of 2025’ now set to receive their funding. The scheme, launched at the start of 2025, aims to help learners take a step toward professional growth and contribute positively to the future of the property industry.

The Property Ombudsman (TPO) and property chamber Judges from the First-Tier Tribunal have collaborated on new consumer guidance aimed at helping leaseholders navigate the complex landscape for redress, after a sharp rise in block and estate management disputes. TPO received 6,649 enquiries about residential leasehold in 2024, however, most cases had to be redirected to a court or tribunal.