A Propertymark webinar on 21 June 2024 gave practical advice on how agents can effectively handle anti-social behaviour (ASB) by or affecting a tenant, where to access support, and how to prepare for an eviction hearing.

In its 2023 Annual Review, The Property Ombudsman (TPO) reported that it resolved 1,663 sales disputes last year, with the main concerns arising from instructions and fees, the under-offer period, and marketing and advertising. Issues of conditional selling and buyer reservation fees were highlighted as key concerns.

Angela Rayner MP, Labour’s Shadow Housing Secretary, will lay out plans today, 20 June 2024, that the party claims will make renters better off if they win power in the General Election. Aiming to relieve cost-of-living pressure on private sector tenants, Rayner, and Shadow Chancellor Rachel Reeves MP, will pledge to crack down on unscrupulous landlords, ban no-fault evictions, and cap the amount of rent requested upfront.

We have received requested advice in respect the use of stock images or artistic impressions in property advertising and scenarios where it is acceptable to use these types of images.

The Leasehold and Freehold Reform Bill received Royal Assent and became law on Friday 24 May 2024. It was included as part of the 'wash-up', as the House of Lords dealt with Bills prioritised with cross-party agreement, following the announcement of the General Election on Wednesday 22 May 2024.

In February 2023, Marc Christopher Davies won a Court of Appeal case against Bridgend Council after Japanese knotweed encroached into his property from council land. He was awarded £4,900 for the diminution in value of his home, due to the stigma associated with it. However, Bridgend Council appealed, and the Supreme Court has now ruled that he is not entitled to any compensation.

Homeowners are surrounded by messages about the urgency of taking green measures in their properties, and insulation should be a high priority. However, mortgage lenders are increasingly taking a zero-tolerance approach to spray foam insulation and are declining applications.

A prevention of future deaths report criticising the location of a prepayment electricity meter has been issued following the death of an elderly woman in her council flat. Property agents do not have any formal responsibility regarding the location of energy meters, however it is sensible to know where to signpost tenants who need support, information or resources.

Following complaints about a significant minority of landlords and letting agents who are not complying with Consumer Protection Regulations, the CMA (Competition and Markets Authority) will re-issue guidance, and investigations will then take place to check compliance followed by enforcement action where necessary.

The terminology surrounding the renting and sale of properties can be confusing for some consumers and new guidance from the National Trading Standards Estate and Letting Agency Team (NTSELAT) provides definitions of commonly used terms to improve consistency and understanding for everyone involved.

Propertymark teamed up with Policy Connect, a membership-based, not-for-profit, cross-party think tank that provides the secretariat to the All-Party Parliamentary Carbon Monoxide Group (APPCOG) to respond to the Welsh Government consultation on carbon monoxide alarms.

Propertymark broadly agrees with the UK Government's proposal to review bandings for Houses in Multiple Occupancy (HMOs) in England so they are banded as one property with the landlord liable for the bill, which is the fairest and easiest system to manage.

Insurance broker Gallagher highlights how the colder weather can bring an increased fire risk in commercial premises when keeping people and buildings warm. If fire safety plans have not been reviewed and communicated lately it should be made a priority.

From Monday 9 January 2023, lenders will be able to consider mortgage applications in England on domestic properties within residential blocks of five or more storeys or 11 metres or taller.

Secretary of State Michael Gove has announced funding for seven councils to test new methods of enforcement on rogue private landlords. At the same time, he has been forced to defend the delays in delivering safety legislation following the fire at Grenfell Tower.

Statistics show at least 100 million appliances in the UK are untraceable if recalled. A campaign, launched by the Association of Manufacturers of Domestic Appliances (AMDEA), is urging homeowners, landlords and tenants to make use of their free appliance register to get important safety alerts.