Fee templates
The Consumer Rights Act 2015 made it a legal requirement for letting agents in England to display details of all fees and charges on websites and in offices. These templates support members who have Propertymark Client Money Protection (CMP) to comply with the legislation.
How to find a good estate agent
Wonder how to find a good estate agent? In this episode of the Move iQ podcast, Phil Spencer talks to NAEA Propertymark President Liana-Loporto Browne about what to look for – from identifying a good agent through to how to get what you want from them including relevant market information.
HM Land Registry: record LLC growth and fees increase
Working in partnership with local authorities across England and Wales, HM Land Registry is migrating their local land charges data to a central, digital register.
FAQs: Dispute Resolution
Sometimes parties that are involved in conflict need help to arrive at a resolution. Dispute resolution encompasses a range of activities including lettings agents’ early dispute prevention measures, a variety of alternative dispute resolution (ADR) interventions, and legal action through court proceedings.
FAQs: Debt Respite Scheme, Breathing Space
The scheme provides a temporary period of respite from creditor (e.g. landlord/letting agent) action to help people in problem debt (e.g. tenant) consider their options and engage with professional debt advice. The Scheme came into force on 4 May 2021, but qualifying debts can include any that the debtor had before the legislation started.
Tenant Fees Act barrier to renting with pets
A new Report and Open Letter have been sent to the Secretary of State for Housing to highlight the negative impact the Tenant Fees Act has had on renting with pets.
Renting with pets key questions answered
Issues around the current rules when renting with pets have caused some confusion for agents. Propertymark provides some relevant information to help answer those key questions.
Deposit disputes and tenant fees – what agents need to know
As a letting agent, it is not only important to be up to date with permitted fees to avoid potential deposit disputes; it can also save you costly legal penalties too. Debbie Davies, former letting agent and now Head of Sales and Marketing at Propertymark Industry Supplier, Tenancy Deposit Scheme (TDS), explains what agents need to know about tenancy deposit disputes and tenant fees.
ARLA Propertymark’s concerns raised in Welsh Parliament
During a plenary debate on the general principles of the Renting Homes (Amendment) (Wales) Bill on 13 October 2020, ARLA Propertymark was referenced by Mark Isherwood, Housing Spokesperson for the Conservatives, stating our arguments that the Bill will not secure the security of tenure and will make letting a less viable business for landlords, which in turn could push prices up if there is less housing stock available.
Renting Homes (Fees etc.) (Wales) Act Explained
We put together a series of short videos to help explain the different aspects of residential lettings which are impacted by the ban.
Holding Deposit regulations now in force in Wales
From today, 28 February 2020, within the Renting Homes (Fees etc.) (Wales) Act 2019, landlords and agents will have to provide specified information to a tenant, and without it, a tenant is not required to provide a Holding Deposit.
Regulation on default fees in Wales
The Renting Homes (Fees etc.) (Prescribed Limits of Default Payments) (Wales) Regulations 2020 has now been laid before the Welsh Parliament which will restrict what can be charged as a default fee in Wales.
Assured Advice 21: Letting fees on adverts
Is it misleading for a letting agent not to display penalty fees in their adverts?
NTSELAT referral fees guidance
National Trading Standards Estate and Letting Agency Team (NTSELAT) issued Guidance on Transparency of Fees Involving Property Sales. It aims to ensure that consumers are equipped with all relevant information before making a transactional decision.
Changes to Holding Deposit Laws follows Propertymark meeting with Welsh Minister
On 4 December, David Cox, Chief Executive, ARLA Propertymark and Board Member for Wales, Angela Davey, met with the Welsh Housing Minister, Julie James AM, to explain the massive difficulties agents face when Governments give the industry very little notice of changes in legislation. The Minister has now extended the date the Renting Homes (Fees etc.) (Specified Information) (Wales) Regulations 2019 will come into force to 28 February 2020.
Assured Advice 17: Displaying letting fees
Is it misleading for a letting agent not to display tenant and landlord fees in their offices?