10:05 AM – 10:35 AM

National Trading Standards

30 mins
Stay ahead of your competition with a clear and practical view of regulation and compliance—direct from the industry regulator.

Speakers

James Munro
James Munro

Head of the National Trading Standards Estate and Letting Agency Team (NTSELAT)

James joined the Trading Standards profession in 1989 and spent many years as an operational Trading Standards Officer working with local, regional and national enforcement agencies. He now leads the National Trading Standards Estate & Letting Agency Team, overseeing the regulation of estate agency work in the UK and the private rented sector in England. James has spoken at many property industry events and conferences over the last 10 years and has been involved in several collaborative projects to improve standards in the property sector. He is a Fellow of the Chartered Trading Standards Institute and a qualified coach and mentor.